The Ark, an iconic presence in Chicago, has helped the Chicago Jewish community with various life situations for 50 years and continues to grow. We are now hiring a Receptionist to greet our clients, volunteers, and visitors in The Ark’s new Welcome Center and to perform various clerical tasks. This position has the potential for increased hours.

As a key team member and initial point of contact for our organization, the ideal candidate will create a positive, welcoming and helpful first impression with a sincere effort to assist all incoming visitors. This individual will play a major role in setting the initial tone for the Ark. This person will report directly to the Welcome Center Manager. If you are a positive, compassionate professional having great phone etiquette, strong customer service skills, excellent calendar and time management, with the willingness to pitch in as needed—please read on:

Hours:

• Monday, Tuesday, Wednesday — 9:30 a.m.-3:00 p.m. 
• Thursday — 9:30 a.m.-3:00 p.m. with additional hours 3:00-7:00 p.m. every other week 
• Friday — 9:30 a.m.-2:00 p.m.
• Saturday — The Ark is closed 
• Sunday — Occasional request for coverage during events/meetings 

Salary: 

Salary to be determined based on experience.

Job Responsibilities:    

• Greeting, welcoming, and directing visitors appropriately  

• Register visitors in visitor-management system   

• Notify relevant employees when visitors arrive   

• Answer incoming calls, provide relevant information, answer questions, and transfer accordingly 

• Manage calendar & act as on-site coordinator for internal evening events and occasional outside guests using Ark meeting space 

• Ensure the Welcome Center is always organized, clean, and presentable 

• Accept and distribute mail and packages accordingly   

• Assist with Room Reservation System    

• Communicate with staff in all departments regarding the needs of visitors and  guests  

• Maintain confidentiality of Ark clients at all times    

Qualifications and Skills:    

• Bachelor’s degree preferred and/or 3 years’ experience  

• Strong communication skills with aptitude for detail, organization, and prioritization   

• High level of professionalism, flexibility, and courtesy including in times of stress  

• Respect, courtesy, and sensitivity for all clients regardless of level of religious observance  

• Excellent time-management skills   

• Works in a collaborative style with ability to multitask and adapt to changes in  procedure  

• Proficient in Microsoft Office, including Microsoft Teams  

• Aptitude for learning new technology systems, including CRM system  (Salesforce) and High-Tech check-in system (Envoy) 

Physical Requirements:  

• Must have ability to work primarily in a seated position, lift up to 15 lbs., and have mobility to move throughout the building as needed  

Benefits:

• PTO is available 

To Apply: Please submit your resume and cover letter to [email protected], with “Receptionist” as the subject line.