Now located at 3500 W. Peterson Ave. while The Ark’s permanent home on California Ave. is closed for construction. Learn more.

Case Management & Social Services

We Are Here To Help

The Anna and Jacob Fine Social Services Center matches clients with experienced case managers who create individualized plans using The Ark’s wide array of free services.

Comprehensive Intake Process

A client’s journey to compassionate care begins with the intake process.

Life-changing Services

Case managers serve as a link to all services and are a constant and reliable ally to each client.

Social Services

Each client’s introduction to The Ark begins with an intake interview to determine client circumstances and screen for emergency situations that require immediate assistance. Clients then meet with a case manager for a personalized approach.

Case managers are the main point of contact for each client. The case manager creates an individualized care plan, and arranges for each client to receive appropriate assistance from The Ark’s array of free wraparound services, as well as government and community resources.

The Ark’s certified staff financial counselor teaches clients healthy financial skills, including debt management, budgeting, and responsible spending. Direct financial assistance is also available.

The Ark partners with Chicago Volunteer Legal Services (CVLS) to provide legal services to select clients who meet CVLS guidelines. Services may include wills, guardianship, and bankruptcy.

The Ark is fortunate to have a psychiatrist on staff for adults 18+. Other mental health professionals are also available.

Throughout the pandemic, professionals serving clients at The Ark witnessed the resilience and adaptability of our clients. We have learned that connecting by telephone or a video call can be a meaningful interaction when meeting in person is difficult or unrealistic. Caring Caller volunteers are trained and experienced in providing emotional support for individuals who would enjoy hearing a friendly voice.

“It is not an exaggeration to say that The Ark saved my life. The Ark gave me shelter and the myriad of services I needed to get back onto my feet. The Ark is the best friend I’ve ever had.”


wraparound services

“The Ark’s Legal Clinic made a world of difference at a time when we couldn’t afford this kind of help.”


Legal Assistance

“Thank you for helping my son when he needed it the most. I cannot recall a time as a parent when I felt more desperate. My prayers were answered when The Ark opened its doors to him.”


Social Services client

Wraparound Support

After speaking with our intake coordinator, each client is matched with a case manager. The case manager and the client work together to create a comprehensive and compassionate care plan. The Ark’s case managers are in ongoing communication with all clients to ensure all needs are being met, whether within The Ark or referring to other community organizations.


We are here to help.

For more information on ways we can help you, a loved one, or someone else you know, contact The Ark. All calls and emails are confidential

Our Services

Financial Counseling and Assistance

Employment Services

Mental Health Services

Food Assistance and Pantry

Health Clinics and Pharmacy

Transitional Housing

Spiritual Enrichment