For over 50 years, The Ark has been the only organization to provide free, comprehensive human services to Chicagoland’s large and diverse Jewish community. Empowering  individuals on their path to self-reliance and a stronger future is the daily goal of our professional and empathetic team. Financial, employment, health, and emotional challenges can affect anyone. The Ark partners with our Jewish community members to help with all situations. 

As we continue to grow, The Ark strongly recognizes the importance of remaining at the leading edge of social impact data management and analytics. If you want to align yourself with an iconic organization and are eager to assist with data requests, develop reports, conduct predictive analysis, and much more, you could be the right fit for our new Data Analyst position. Reporting to the Data and Evaluation Manager, The Ark welcomes the right candidate to help lead our data-driven culture and use of appropriate suite of data management software. Interested? Please read on: 

General Responsibilities and Goals:

• Implement internal customer service to all staff, delivering continuous staff support and training as needed 
• Conduct daily database maintenance system-wide to continuously recognize and adjust standard practices, accounting for necessary data entry changes 
• Reporting, collaboration, and analysis including, but not limited to, identifying/preparing dashboards, trends, and activity/impact report with consistent updates 
• Development and implementation of various explanation manuals, schedules, and protocols 
• Ensure staff has current systems access manual with ability to apply appropriately 
• Inventory schedule/explanation of standard reports available to staff 
• Protocols and training in place for staff to generate reports and access data 
• Administer surveys according to industry standards, analyze data, and make available to stakeholders 
• Accessible for all questions/concerns regarding data 

Requirements and Skills:

• Advanced Excel skills (vlookup, array formulas, pivot tables, etc.) 
• Minimum of 2 years working experience with CRM on back end (Salesforce knowledge preferred) 
• Effective communicator and able to work with diverse team members having varying degrees of technology comfort 
• Proficient in being able to triage and prioritize projects independently in fast-paced environment 
• Engage in ongoing educational/collaborative activities for CQI; share knowledge /information with relevant team members 
• Exceptional aptitude for detail, organization and prioritization, and meeting high-pressure deadlines with accuracy

Required Documents:

Cover letter, resume 

Salary: 

$60,000 annually 

Comprehensive Benefits Overview:

• Pay Range: salary negotiable based on experience 
• Employment Type: full-time position with benefits 
• Excellent comprehensive benefits package, with significant sponsorship by The Ark  
• Generous PTO policy that includes vacation and sick time 
• Medical and Prescription Drugs, Dental and Vision Coverage; Healthcare Savings, and Flexible Spending Accounts  
• Employer paid Life/AD&D Insurance, Short-term Disability, and Long-term Disability  
• Optional additional employee and dependent basic term life/AD&D insurance  
• Employer 403(b) retirement plan with employer match  
• Teladoc 
• Employee Assistance Program  
• Emergency Travel Program 
• Professional development opportunities
• Federal and all Jewish Holidays observed (no Saturday hours)   

To apply: Please submit your resume and cover letter to careers@arkchicago.org. with Data Analyst as the subject. The Ark is an equal-opportunity employer.  

The Ark’s professional staff provides comprehensive case management and a broad suite of free services to those in need, including a medical, dental, and vision clinic; pharmacy; kosher food pantry; financial assistance; housing support; employment and financial counseling; mental health services, including a therapeutic day program for adults living with long-term mental health challenges; spiritual enrichment; and more. The Ark is headquartered in Chicago’s West Rogers Park neighborhood, with an office in Northbrook serving suburban clients.