For Eva Gertzfeld, housing has always been the foundation of one’s safety and empowerment. After more than 25 years in housing and human services, she still sees the power of something as simple as a key. 

A Career Rooted in Compassion

Eva grew up in northern Romania, in a region shaped by layered histories and cultures. Yiddish, Romanian, and Hungarian were spoken in her childhood home, giving her an early understanding that every person carries a story others may not see right away. She credits her devoted parents with modeling compassion, generosity, and care for people in need. They taught her the importance of living with purpose, a lesson that continues to guide her work today with passion, empathy, and a positive attitude. 

Before joining The Ark’s staff 11 years ago, Eva spent nearly three decades in Park Ridge managing programs in housing, employment services, and in-home healthcare. Even then, she worked closely with The Ark, helping clients access housing and move toward greater stability. 

“People come to The Ark because they’re struggling financially, emotionally, or facing pressing housing challenges. Our job is to help them move forward. If you don’t have a key to unlock a door and say, ‘This is my place, everything else becomes harder. Housing is one of the most important foundations for helping people regain stability” — Eva 

A Collaborative Path Forward

At The Ark, Eva helps clients navigate housing challenges, job loss, health concerns, financial hardship, and other barriers that can make stability feel out of reach. Her work is deeply collaborative, connecting clients with services across The Ark and with community partners. 

“I am grateful for the guidance and support I have received from my teammates in the Housing Department,” Eva says. “Helping our clients achieve their goals is enhanced by the input, efforts, and experience of all our colleagues.” 

That teamwork has become especially important in recent years, as clients have faced financial hardship, loss, rising costs, and an increasingly difficult housing market. Eva thinks of one client she first met more than 20 years ago, who experienced periods of housing instability. Over the years, Eva and colleagues across The Ark stayed connected, helping him access food, medical care, employment services, emotional support, temporary housing, and disability benefits. 

After years of persistence, that coordinated effort helped him secure an apartment. It was a significant milestone made possible by his determination and the collaboration of staff across The Ark. For Eva, the experience reflects the importance of staying connected, working together, and continuing to support clients through each step of their journey. 

For Eva, every resource found, connection made, and step forward is a reminder of why this work matters. 

Click here to learn more about The Ark’s comprehensive housing resources.