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The Ark is Hiring:
Clinical Case Manager

Overview and History:
For over 50 years, The Ark is the only Chicago organization to provide a number of human services, free of cost, to the Jewish community with a comprehensive, holistic approach. Our goal is to empower individuals on their path to self-reliance. Through the powerful, empathetic team who work closely with Jewish people facing financial, employment, medical and emotional challenges, we help our clients achieve a stronger future.

The Ark is seeking a dedicated and experienced Russian-speaking Clinical Case Manager with a deep understanding of Russian culture and traditions. Working with a diverse population in our Northwest location, this individual will have exceptional assessment and communication skills, the ability to identify specific needs and to provide intervention as needed. In addition to having a collaborative style, the candidate must provide detailed documentation in Ark’s CRM (Salesforce). This is a full-time position and will report to the Director of the Northwest Office. The chosen candidate will have growth opportunity within the role and will also contribute input to consistently improve, refresh, and grow the Northwest environment. In addition, the ideal candidate will regularly identify sources for outreach purposes and be comfortable with making presentations to educate individuals and groups on what the Ark offers.


  • Provide case management to broad spectrum of Russian speaking individuals seeking short- or long-term assistance
  • Conduct an initial assessment skill of clients’ situations to determine needs and goals.
  • Coordinate wrap-around services to support client needs
  • Research and advocate for appropriate public assistance resources as needed
  • Maintain portfolio of clients and ensure ongoing outreach to support client needs
  • Ensure case files and other records comply with policies and all data is entered in timely manner
  • Aptitude for detail, organization, and prioritization meeting deadlines
  • Leverage internal relationships and external resources to address client issues


  • Collaborative style
  • Experienced in crisis intervention as needed
  • Experience using Salesforce preferred
  • Knowledge of external resources for variety of situations
  • Attend all department and all staff meetings


  • Bachelor’s Degree in social work or MSW preferred
  • Minimum of 2 years working in a social service sector
  • Strong clinical assessment and resolution skill
  • Sensitive and respectful approach with all clients and staff
  • Knowledge of Jewish customs and traditions


  • Paid CEU availability
  • Generous PTO, Federal and Jewish Holidays (no Saturday hours)
  • Hours: M-Th 9:00 a.m.-4:00 p.m., Fr 9:00 a.m-2 p.m.
  • Competitive salary
  • Excellent comprehensive benefits package

The Ark is an equal opportunity employer dedicated to a safe, supportive, and inclusive workplace.

To apply, email your resume, and cover letter to careers@arkchicago.org with Case Manager in the subject.