Part-time | $24–$27 per hour | Chicago, IL

About The Ark
The Ark is a vital safety net in the Chicagoland Jewish community. Founded on the principles of dignity and compassion, The Ark provides free, comprehensive human services that bring stability, empowerment, and renewed purpose to people’s lives. Our integrated programs span social services, medical and dental care, financial assistance, housing, employment, and spiritual enrichment. Learn more at arkchicago.org.

About the Role
The Case Management Support Specialist is an essential member of The Ark’s Social Services team, providing hands-on support to both clients and case managers. In this client-facing role, you’ll assist with everyday service tasks that help ensure clients feel supported and cared for while keeping our operations running smoothly.

This is a great opportunity for someone early in their social services career or making a career change. We are looking for someone who enjoys working with people, has strong organizational skills, and wants to make a difference in a mission-driven environment.

What You’ll Do

• Help clients complete forms, applications, and service-related documents
• Coordinate client food pantry orders and assist with scheduling and requests
• Enter and maintain accurate client information in databases (Salesforce)
• Support communication and coordination between departments
• Participate in team meetings, supervision, and professional development

What You’ll Bring

• Associate’s or Bachelor’s degree in Social Work, Human Services, or related field — or equivalent experience
• Prior administrative experience in a social service, nonprofit, or customer service setting
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office; Salesforce experience preferred
• Commitment to empathy, dignity, and cultural humility

Why You’ll Love Working Here

• Meaningful, client-centered work that makes a direct impact
• Supportive, mission-driven environment rooted in dignity and compassion
• Opportunities for learning, mentorship, and professional growth
• Flexible part-time schedule and collaborative team culture

To Apply: Submit your resume and cover letter to [email protected] with subject line: Case Management Support Specialist.